Please note: You must be at the business location to use this hotspot.
Want free public Wi-Fi for your business?
If you're using an XLN Wi-Fi hotspot already, you'll know how handy it is as a user. But if you run a small business, you can offer it to your customers too.
All of our eligible broadband customers get free public Wi-Fi, which as you know is free for their customers to use. And currently, our broadband deals are the best on the market.
Given that 77% of customers are more likely to visit a business that offers free Wi-Fi, we think it's a no-brainer. So find out more by clicking below.Find out more
All your questions answered
Our detailed FAQs should cover everything you need to know, as well as addressing any concerns you might have over speed and security.
What is XLN Wi-Fi?
XLN Wi-Fi is a free service for you and your customers that can be used with any Wi-Fi enabled device such as a smartphone, tablet or laptop.
It allows you to offer a legally compliant Wi-Fi service to your customers, meaning you no longer need to give away your private Wi-Fi password. You can now browse safely when you are connected to your own private Wi-Fi.
Providing Wi-Fi means that you are more likely to attract new customers. Better still, those customers typically stay longer and spend more – becoming increasingly loyal, and increasingly profitable.
How is Wi-Fi activated?
We will always activate XLN Wi-Fi remotely, and to do this we upgrade the settings on your router. During the upgrade process you may notice that your router connection goes offline for a short while – usually no longer than 5 minutes. Make sure you don't turn it off during the upgrade process as it will need to start all over again the next time you turn it on.
It's a good idea to keep your router switched on at all times. This is important for your upgrade but it's also important in ensuring you always get the best possible broadband speeds.
If your router is not switched on when we attempt to upgrade it, XLN Wi-Fi will begin the next time it connects to the internet. You may notice that it takes an extra couple of minutes to connect to the internet during the upgrade.
These changes will not affect your private settings, or devices connected to your private network.
Where should I put my router?
Locking your router away in a cupboard or putting it next to appliances such as microwaves and electronic till systems can have a real impact on the wireless performance.
It's not always easy but you should try to put your router in an unobstructed location – preferably not on the floor or next to thick walls. Your router's wireless signal will reach further if you put it in a central location to where you, your colleagues and your customers will be connecting to it.