Press and awards

What the judges and journalists have to say about XLN

There are lots of reasons why more than 250,000+ small business customers have chosen to partner with XLN. We are proud to have been recognised for our winning combination of services, price and customer focus. Something reflected in the great reviews and trophies we continue to collect.

XLN CEO’s defence of EU nationals goes viral

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This post-Brexit post by our CEO, Christian Nelleman, has made XLN an internet phenomenon – garnering almost 10,000 views within weeks of being posted.



Taking a stand against Theresa May’s refusal to guarantee the rights of EU nationals living in the UK, Christian’s “As an immigrant, I’m getting increasingly offended” quote and opinion piece was shared over a ...

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XLN research shared by small business news outlets

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Can we #SaveTheHighStreet with free parking and Wi-Fi?



New research by XLN, showing that 9 in 10 Britons would visit the high streets more often if free parking were offered – and that 8 in 10 would do the same for free Wi-Fi – has been doing the rounds among online small business portals.



One of the biggest venues for news and advice about small businesses, Smallbusiness.co.uk,

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XLN wins the 2017 Internet Advertising Competition Award for Best Small Business Email Message

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XLN has won an Internet Advertising Competition Award for an innovative and witty marketing campaign. Our winning entry, a high-performing email, can be viewed here.



The tongue-in-cheek response, authored by XLN copywriter Jack Stratten, is a concise riposte to BT’s observation that XLN is “only” 37% cheaper than BT for similar fibre broadband products – not 44% as ...

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XLN Wi-Fi hits 20,000 hotspots

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XLN – the UK's leading provider of phone, broadband, energy and card processing services to more than 100,000 small businesses – has announced that its Wi-Fi service has passed the new milestone of 20,000 public hotspots in the UK.



Rapid expansion of the network has continued since launch in October 2016, driven by customer demand and growing end user adoption.



From April 2017, XLN also announced support for Wi-Fi Roaming across its network. GlobalReach Technology and ...

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XLN wins 2016 UK Customer Experience Award

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XLN has won Silver at the 2016 UK Customer Experience Awards, adding yet another service award to its cabinet.

Renowned for its customer service, XLN won Best Customer Focus Award at the 2013 Best Business Awards and Outstanding Customer Service Initiative at the 2012 Global Business Excellence Awards.

Bigger isn’t always better

Founder and CEO Christian Nellemann started the company in 2002 to champion small businesses in the UK. He felt that all too often, micro-sized companies like ...

UK Customer Service Awards 2016