Contact Us

You are our Top Priority and We are Here to Help

We are available on Monday to Friday between 8.30 am to 5.30 pm. You can report a fault and make a payment 24/7 by phone.

Sales Hotline

Faults

  • Tel 0844 880 9000
  • Fax 0207 793 5549
  • Email Us
  • Text 80811 (include phone number and details of the fault)

Payments

  • QuickPay (pay online without logging in or passwords)
  • MyAccount (pay online and view invoices)
  • Payment by Phone - 0808 141 9000
  • Payment by Fax - 0207 793 5549

Customer Service

  • Tel 0844 880 9000
  • Fax 0207 793 5549
  • Email Us
  • Text 80811 (Please include your phone number and account numbers)

General Enquiries

  • Tel 0207 793 5530

Mailing Address

  • XLN Telecom Ltd PO Box 42177 SW8 1UE

Peace of Mind

If BTtm or any other business service provider offers you a better phone tariff within 30 days of you taking your contract, you can challenge us to beat it. Price promise

Join Us Today

Sign up for cheap calls & broadband! Or simply call us on 0800 085 3152.