Contact Us

You are our Top Priority and We are Here to Help

We are available on Monday to Friday between 8.30 am to 5.30 pm. You can report a fault and make a payment 24/7 by phone.

Sales Hotline

Faults

  • Tel 0844 880 9000
  • Fax 0207 793 5549
  • Email Us
  • Text 80811 (include phone number and details of the fault)

Payments

  • QuickPay (pay online without logging in or passwords)
  • MyAccount (pay online and view invoices)
  • Payment by Phone - 0808 141 9000
  • Payment by Fax - 0207 793 5549

Customer Service

  • Tel 0844 880 9000
  • Fax 0207 793 5549
  • Email Us
  • Text 80811 (Please include your phone number and account numbers)

General Enquiries

  • Tel 0207 793 5530

Mailing Address

  • XLN Telecom Ltd PO Box 42177 SW8 1UE

Peace of Mind

If BTTM offers you a tariff we can’t beat, we’ll offer it to you for Free. Price promise

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