Contact Us

You are our Top Priority and We are Here to Help

We are available on Monday to Friday between 8.30 am to 5.30 pm. You can report a fault and make a payment 24/7 by phone.

Sales Hotline

• Tel 0800 085 3152
• Receive more info
• Be called back by XLN

Faults

• Tel 0844 880 9000
• Fax 0207 793 5549
• Email Us
• Text 80811 (include phone number and details of the fault)

Payments

• QuickPay (pay online without logging in or passwords)
• MyAccount (pay online and view invoices)
• Payment by Phone - 0808 141 9000
• Payment by Fax - 0207 793 5549

Customer Service

• Tel 0844 880 9000
• Fax 0207 793 5549
• Email Us
• Text 80811 (Please include your phone number and account numbers)

General Enquiries

• Tel 0207 793 5530

Mailing Address

• XLN Telecom Ltd PO Box 42177 SW8 1UE