About XLN Telecom

A Leading Telecoms Provider to UK Small Businesses

History

XLN was founded by Christian Nellemann in 2002 as a small business telecom specialist based in London and servicing the whole of the United Kingdom. Deregulation of the UK Telecom’s industry enabled XLN to offer an alternative phone service to BT™ at a considerably lower cost.

Deregulation of the UK Telecom’s industry has enabled XLN to offer an alternative phone service to BT™ at a considerably lower cost and XLN has continued to set the pace in terms of price, intelligent bundling and high quality service from its UK call centre.

XLN is the UK fastest growing independent Telecom Service Providers focusing on the Small Business sector. The company is profitable and backed by a leading multi-billion pound institutional investor.

Today XLN supplies business phone lines and business broadband to more than 130,000 customers and has added electricity and gas and card processing services to the product portfolio all with the same guaranteed savings and high service promise

Christian Nellemann, XLN’s founder and CEO was first recognized as Ernst & Young’s Entrepreneur of the Year in 2006 for Technology and Communication, winning again in 2010.

The Telecom Provider has also been a National Business Awards Finalist for 5 years: 2004, 2005, 2006, 2009 and 2010. In 2007 and 2008, XLN Telecom was ranked on the Sunday Times Tech Track 100 survey of the 100 fastest growing technology companies in the UK.

In 2011 XLN was listed as #6 in the Sunday Times Buyout Track 100 and #84 in the Sunday Times Profit Track. In 2 consecutive years, 2010 and 2011, XLN won British Venture Capital Association (BVCA) awards for ‘Best Private Equity Backed Management Team’.

Please visit the XLN Awards page for more information.

The challenge facing small businesses

Research shows that small businesses tend to pay the highest phone rates in the industry. They also tend to receive the lowest levels of service. Why? Because they are largely ignored by the industry giants, lacking the buying power and clout to demand lower prices and better service.

Limited choice and hidden costs within the Telecoms industry makes the buying decision needlessly challenging. Small business owners are often too focused on their business to negotiate the right offer or to even verify that they are receiving a good deal. XLN offer a range of easily understood prices and bundles, delivering value for money along with.

The Champion of Small Business

XLN’s mission is to provide small businesses with low prices and excellent service – the type of prices and service you would expect as a far larger customer. Why should big companies get the best deals when small companies drive the economic growth of the UK? At XLN we choose to champion the small business.

We offer the best value on your business phone and broadband packages, without compromising on service, and back it up with our price promise.

Our service levels are the highest in the industry. Our service call centre is based in the UK¹ and is staffed with experienced professionals. We also use the BT Openreach™ network and engineers to offer our customers the highest quality product.²

We are able to offer small businesses such low prices and great service because we aggregate the buying power of all of our customers to buy at very low rates. Our highly automated back-end systems also enable us to operate a state-of-the-art and highly efficient operation.

Thank you

XLN owes its success to its customers. Our single greatest source of new business is from satisfied customers referring others.

Some of the best ideas in our business have also come from our customers. If you feel that there is anything we can do to improve our service, please send us your comments.

Thank you.