- Otelo
Otelo is the Office of the Telecommunications Ombudsman. Otelo's job is to sort out disagreements between public communications providers and their customers.
- Ofcom
Ofcom is the independent regulator and competition authority for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services.
- PhonepayPlus
PhonepayPlus, previously known as ICSTIS, is the organisation that regulates products or services - such as competitions, TV voting, helplines, adult entertainment, downloads, new alerts or interactive games - that are charged to users' phone bills or pre-pay accounts.
- Telephone Preference Service
The Telephone Preference Service (TPS) is the central opt out register on which you can record your preference not to receive unsolicited sales and marketing telephone calls to your home or mobile telephone numbers.
- Federation of Communication Services
The Federation of Communication Services (FCS) is the UK Trade Association for the communications services industry representing businesses delivering products and services to customers by radio, mobile, fixed and IP telephony.
- Topcomm
Topcomm is a service designed to help fixed line telecoms customers to make informed decisions on which supplier to use.