According to Ofcom’s latest report, people in the UK are spending record amounts of time using communications services, but are paying less for them.
The report shows that in 2007 we spent an average of 7 hours and 9 minutes a day using communications services (such as watching television, talking on landline phones, surfing the net [...] CONTINUE
Last week, telecoms regulator Ofcom outlined options for improving the way consumer complaints are handled.
Ofcom research has found that less than 50% of consumers are aware that providers must have and comply with an Ofcom approved Code of Practice for Complaints. Furthermore, just 15% of consumers are aware that they may go to an Alternative [...] CONTINUE
UK telecoms regulator Ofcom has revealed that it is pushing for operators to invest in fibre optic broadband.
The next generation of broadband will offer speeds of up to 100 Mb, which is over 4 times faster than the current top speed of 24Mb. The improved service will come at a price however – with costs [...] CONTINUE
