Small firms should ensure that they have an effective business phone system in place to boost their professional image when they are contacted by potential clients, it has been suggested.An article on News Provider suggests that the breadth of choices open to businesses can make a decision challenging, but the aim should be to ensure [...] CONTINUE

Employers may want to ensure that more staff speak to contacts on a business landline phone rather than a mobile to boost their chances of remaining in good health, it has been stated.Campaigners have suggested that previous studies looking into the safety of mobile phones may have underestimated the impact they could have on a [...] CONTINUE

Getting rid of a business phone connection may not necessarily be the right choice, according to an expert, despite the availability of mobile services.In an article for InformationWeek, Paul Korzeniowski points out that, while mobile phones and unified communications systems may have their benefits, the cost savings are not always as great as expected.Furthermore, relying [...] CONTINUE

Many companies are opting to stay with the same provider when it comes to upgrading the business mobile phones of employees, research has determined.Over 1,780 individuals were questioned by comparison website Right Mobile Phone, with a quarter of respondents sticking with the same network when a new contract is sought.Meanwhile, 32 per cent decide to [...] CONTINUE

Businesses can now record calls made by staff on company-owned mobile phone handsets thanks to a new service that has been launched.Vodafone Mobile Recording will also enable businesses to log text messages that have been sent and received from the handset, which will help to protect against losses.Calls on fixed lines have commonly been recorded [...] CONTINUE

A leading business journalist has claimed that the range of business phone providers available to customers can only be beneficial.While in the past there may have been only a few providers, there are now many companies offering services, including XLN Telecom.Writing in the Times, business editor David Wighton says that the telecoms industry has remained [...] CONTINUE

The Conservative party has revealed plans for telecommunications that may have an impact on business phone services and broadband.Appearing on the Andrew Marr Show, shadow chancellor George Osborne said that, by 2017, broadband with speeds of up to 100 megabits per second (Mbps) will be available around the country.He said: "In the 19th Century we [...] CONTINUE

The key role of call centres during the recent snowbound period has highlighted the importance of business phones, an expert has claimed.Sarah Barrow, customer services manager at Wokingham Borough Council, claimed that it is the times where conditions are hard that contact centres of this type become increasingly important.She said that the local authority decided [...] CONTINUE

One in three calls on business phones are for personal calls, new research suggests.Outsourcing management solution provider ttMobiles suggests that this could amount to £1 billion per year, highlighting the importance of obtaining cheap business phones.Peter Readman, director of the company, claims that mobile and alternative telecommunication setups are becoming increasingly relevant to organisations as [...] CONTINUE

The fastest growing market in IT is the rise in users performing personal computing tasks using their business phone, it has been claimed.Rosemary Hattersley, associate editor at PC Advisor, claims that this is a very dynamic area of the industry.Despite this, she expresses doubts that companies will be replacing their desktop PCs with business phones.She [...] CONTINUE