Broadband users want more speed

Broadband users in the UK are generally satisfied with the service they receive, but would like to receive faster speeds, new research reveals.

The study by ISPreview.co.uk found that the majority of people (57.1 per cent) would like to receive faster broadband speeds, while 16 per cent want lower prices and 12.1 per cent want more support.

Users are generally pleased with their providers, with 41.3 per cent of web users saying they are satisfied with their service, while 35.4 per cent are very happy.

Broadband was also described as being “critically important” to almost 70 per cent of respondents..

The findings come just after Vodafone’s announcement that it is now offering mobile broadband speeds of up to 14.4 Mbps in areas of high demand.

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