Using business broadband effectively

The high speeds found in modern internet connections have allowed for a range communication technologies, such as VoIP services, which can help give a business a competitive edge. Small and new businesses are in an excellent position to embrace these technologies, and when properly utilised, can be used to gain advantage over their larger counterparts. When the possibilities are fully explored, a good broadband connection can save you time, money, travel, as well as improving customer service and communication with your clients.

Speed & Efficiency

It’s no secret that broadband offers vastly greater connection speeds than dial-up (typically broadband is at least ten times faster), offering much greater efficiency for internet-based activities. Faster internet means less time spent using email and the web, therefore increasing staff productivity. A fast connection allows you to quickly send or receive large files (such as Photoshop or Excel documents), research information, products or services online, and to run a range of internet based applications.

Communication

Having a broadband connection can greatly improve the lines of communication between staff and clients. Having a fast, always-on connection means emails are delivered immediately, increasing efficiency as well as saving on phone and postage costs. Broadband can help you save on both phone bills and travel costs, through technology like voice over Internet protocol (VoIP). This allows you to make phone calls via your broadband connection, for which you usually pay nothing aside from the cost of broadband. The most commonly used VoIP service among businesses is Vonage, which allows you to make calls using a normal telephone.

Customer relationships

Broadband can give your clients and customers round the clock access to your products and services. As well as being able to contact you quickly via email during working hours, they can use your broadband connection to request call backs, access account information, or place orders on your website. A fast, always on connection will allow you to keep track of your customers and respond to their requests promptly.

Cost savings

There are numerous ways in which a broadband connection can save your business money. While you can save on travel and phone expenses through internet phone-calls, staff costs through increased productivity, there are also a range of products and services available online which can keep costs down. A number of software products which you may purchase for your business now have free, online equivalents, such as GoogleApps instead of outlook, or Openoffice instead of Word and Excel. With broadband you can quickly visit the websites of different suppliers, meaning you can find the cheapest deals on a range of products and services.

XLN Telecom caters specifically for small businesses, and so understands the need for a high-quality, competively priced business broadband connection. XLN offers two business broadband packages, both of which offer an 8Mb connection with an unlimited download limit. Premium Business Broadband is just £17.99 per month with the XLN basic phone plan, and Total Business Broadband includes broadband, monthly line rental and free unlimited calls to local and national numbers, all for just £24.99 per month.

Share with others...