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• Post office launches guide to broadband
• UK Broadband users hit by hidden costs
• Credit crunch may slow Virgin take-up
• High street stores suffering from online sales
• Big players to launch broadband freeview
• Guide to choosing a broadband provider
• Pipex reprimanded for withholding MAC codes
• Broadband connections exceed 16m
• Mobile phone users staying offline
• Consumers prefer fixed-line services

• Number of household internet connections rising, despite credit crunch

  Figures released today by National Statistics Online show that the number of internet connections is continuing to rise, despite the economic climate.The statistics show that in 2008, 65 per cent of households in Great Britain (almost 16.5 million) had access to the internet, almost 1 million more...

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  26/08/2008 17:43:00 Published by Alice Galletly Category Telecom

• Ofcom to review customer service information

  Telecommunications watchdog Ofcom has announced plans to review its customer service information on fixed-line providers, supplied by co-regulatory group Topcomm... The Topcomm site allows users to compare a number of providers side by side, giving statistical information on customer service levels.

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  22/08/2008 17:24:00 Published by Alice Galletly Category Telecom

• Copper wire capable of 50Mb/s, says Ofcom

  According to an investigation by Ofcom, the UK’s copper telecom cables should theoretically be capable of delivering broadband speeds of up to 50Mbits per second. The communications watchdog was seeking to discover when the current network would no longer be sufficient to meet expectations of UK consumers – who are increasingly using bandwidth heavy applications.

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  20/08/2008 16:21:00 Published by Alice Galletly Category Telecom

• Time not always money, according to Ofcom report

  According to Ofcom’s latest report, people in the UK are spending record amounts of time using communications services, but are paying less for them.The report shows that in 2007 we spent an average of 7 hours and 9 minutes a day using communications services (such as watching television, talking on landline phones, surfing the net etc)...

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  18/08/2008 13:59:00 Published by Alice Galletly Category Telecom

• Bundled broadband cheaper than standalone

  The costs of bundled broadband packages were lower than those of standalone packages in the second quarter of 2008, a new study from Point Topic has revealed. The trend was more pronounced in Western Europe, where there is more competition for broadband with fixed telephony and broadband with VoIP packages...

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  14/08/2008 14:38:00 Published by Alice Galletly Category Telecom