Business telephone provider?

We often get asked why a small business should use a specialist business telephone provider rather than go with a residential or general telecoms supplier.

Our answer is simple: a business telephone specialist will save you money and make your life easier. Here are some of the key areas that you will find mark out a business specialist like XLN Telecom from the crowd:

Starting Out:

When setting up your enterprise, like every entrepreneur, your nightmare is delays in getting your phone line up and running, while your first potential customers fail to ring through. So you need a provider who understands your urgency and get you what you need, as quickly as is possible.

And because speed is of the essence in getting your new line up and running, you also need a provider who is as comfortable installing a line to business premises such as an office or shop as they are to a home.

And because speed is of the essence in getting your new line up and running, you also need a provider who is as comfortable installing a line to business premises such as an office or shop as they are to a home.

Help when you need it

You don’t just need things to happen quickly when you start out. As your business grows, a business telephone provider can give you the help you need when things don’t go as planned. Perhaps your line develops a fault? Business providers can get it solved quicker. Problems with your bill? Response times for queries will be less. Maybe you need an engineer to come out to your premises and help get your internet working again? A provider like XLN Telecom can get you one right away.

You also need flexibility. You plan to grow your business which may mean changing premises or increasing the number of lines you run. Perhaps you will need an internet connection in a few months, or maybe an upgrade to even faster upload speeds. Whatever you need, a business provider like XLN Telecom has the experience of working with other businesses to deliver it.

Pay for what you need

Another key consideration is cost. You want to keep your bills as low as possible, so you need a great rate on your core business phone line. If you need business broadband, you want that at a low cost too. Call costs need to be low too, as you’ll be using your phone a lot as your business thrives.

But you also need flexibility. Do you need extra lines, capped call costs or inclusive minutes or data? Or perhaps your business needs low international call rates to keep in touch with suppliers or offices overseas?

You also need performance. With an internet connection, for example, you want your connection fast during the day. And you don’t want it slowed down by other people on your network playing games or streaming the latest Spielberg blockbuster.

Don’t pay for what you don’t need

The flip side of keeping costs low is making sure you don’t pay for what you don’t need. So you don’t want to pay higher call costs during the day while your business is open. And you don’t want to pay for network capacity or services you won’t need or at times you won’t need it. A business specialist like XLN Telecom takes all these things into consideration when selling you the right package.

Financial considerations

And finally you want your life easy on the admin front. You need a VAT invoice, so you can claim your costs back.

Payment terms are fundamental too. You want a provider who will give you a business contract with invoicing and terms that will work with your financial systems.

Business is better

Whatever your business needs, we hope you’ll agree that it deserves the special attention that a business telephone provider can give. So give us a call, and let us explain how we can help your business.